I have to close and re-open the preferences box to access the other areas. I then click OK to close it (it pops up twice each time), and from then on I can no longer access the other preferences sections as the same msg keeps popping up. However as soon as I click the performance section I get a msg box "An integer between 50 and 8 is required. I can open and adjust every "preferences" section (apart from performance) and the program remains responsive - General, Saving files, Scratch disks, Display & cursors, Transparency, Units & rulers, Guides & grid, Pug-ins, Adobe partner services, Application updates, Type, Country/region selection. I suspect the problem is to do with the PS Elements 2018 memory settings - particularly RAM, however I am unable to access the preferences > performance section to make any changes. Viewing task manager whilst the program is running (with a 3.2 Mb jpg open) shows that 108.6 Mb RAM is used by PhotoshopElementsEditor.exe, with only 13% of the total available RAM used by all running processes.
I have to do OK to the error msg box and close the file without saving. Even trying to save as a jpg with the lowest quality throws up the same error msg box. I click OK, the msg box disappears, and Win 10 shows no notifications.Įxample 2: I open a jpg file, make a few adjustments (eg levels, contrast, haze removal) and do file save as, and get the error pop-up box "Could not save as \.\xxxx.jpg because there is not enough memory (RAM)". Windows will close the program and notify you if a solution is available". A problem caused the program to stop working correctly. For JPG > I enter the name and get the "jpg option" box, I select max quality / lowest compression and get an error pop-up box "Photoshop Elements 2018 Editor has stopped working. For PSD > I do file save as, type a name, click save, and get an error pop-up box "Could not save as path\xxxx because there is not enough memory (RAM)". Very often I'm content with the raw development and just want to save the file as a psd or jpg. Photoshop Elements 2018 is currently completely unusable as I am unable to edit and save files (eg raw and jpgs).Įxample 1: I can open a canon raw file in ACR and make the desired adjustments, I then click open image to transfer to photoshop. I have a reasonably powerful computer (Intel I7-4790K 4Ghz, 32Gb RAM, a minimum of 165 Gb of free disk space on each of my three drives, and Win 10 Pro 64 bit v1709_16299.19), I am working 100% ok with a range of programs (including other photo apps) so I don't believe the problem is with my computer.
0 kommentar(er)
